“Say what you’ll do and do what you say.” That’s our policy structure in a nutshell.
We do our very best to plainly and repeatedly state YCP’s policies on the website. The most relevant policies are on the “six things you must know” section and a checkbox (we understand…) of the order form.
Then we follow our policies.
I want to take a moment to explain the history of our ticket refund/transfer policy.
If we allowed refunds or unlimited transfers, our “who is going page” wouldn’t mean a thing. About four years ago, we had a party with about 150 couples on the “who is going page,” at that time, we allowed both cash at the door and credit card payments. Most people chose money at the door because there was less risk for them. The weather was perfect, and there was no apparent reason for lack of attendance. In the end, only about 25 couples showed up for the party.
I felt physically ill. I realized everything I’d said about the party was a lie. Remember, people, attend swinger parties to meet the other attendees. I felt as if I’d promoted the Rolling Stones in concert, but only the drummer performed.
At the very next party, we went to pay in advance, with no transfers and no refunds. Attendance increased dramatically.
People ask for exceptions to these rules. The answer is always, “no.” Here is why:
I think of almost everyone who attends YCP as my friend, and I’ve had sex with some of them. Who deserves special treatment, and who does not?
One could ask why we don’t allow exceptions for legitimate reasons like medical or deaths in the family. The answer is that it’s impossible to come up with the perfect criteria. Then what will I do, ask for a copy of a death certificate or a doctor’s note?
We keep our prices low enough that if you miss a couple of events per year, and average all of those ticket costs together, I believe you’re still getting a stupidly ridiculous deal.
Finally, I want to say that our strictness on these policies is not a money grab. Sure, sometimes, I’m refusing to give someone a refund, and I understand how that can be percieved as greed. Even though money doesn’t have a thing to do with it.
However, I also refuse to sell a single ticket after an event is sold out. If you want to know how scrupulous a promoter is, walk up to a “sold out” event with $200 cash and see if you get in or not.